Every Aesthec piece is prepared, sealed, and dispatched from London with care. Because each piece is finished by hand, please allow [CONFIRM: X] business days for your order to be prepared before it ships.

Shipping options and costs are calculated at checkout based on your destination. Once your order is on its way, you will receive confirmation and tracking details by email.

We currently ship to [CONFIRM: regions]. Delivery times vary by location and the service selected at checkout.

Should your order be delayed, lost, or damaged in transit, write to us at [CONFIRM: support email] and we will make it right.

Returns

We want you to be certain of your piece. If it is not right, you may return an unused item in its original condition and packaging within [CONFIRM: 14 / 30] days of delivery.

To begin a return, write to us at [CONFIRM: support email] with your order details. Once your return is received and inspected, we will confirm your refund, issued to your original payment method.

Return shipping is [CONFIRM: the responsibility of the patron / covered by Aesthec]. Personalised pieces — including signed, licensed, or engraved editions — are made for a single patron and are [CONFIRM: non-returnable].

A note on care

Each Aesthec piece is hand-tooled from natural hide and made to endure. With proper care it is meant to be kept for years, and passed on. Guidance on caring for your piece is included with every order.