Terms of Sale
These Terms of Sale apply to purchases made through AESTHEC LIMITED (“Aesthec”, “we”, “us” and “our”) and set out the terms governing your order, payment, dispatch, delivery, cancellation, returns, and related matters.
These Terms of Sale should be read together with our Terms and Conditions, Shipping Policy, Refund and Return Policy, and Privacy Policy.
1. Order Process
1.1 Invitation to Purchase: All product listings are an invitation to treat. Your order constitutes an offer to buy under these Terms of Sale.
1.2 Order Acceptance: A contract of sale is formed only upon sending a dispatch confirmation or explicit acceptance notice. We reserve the right to cancel orders due to stock issues, mispricing, or legal restrictions.
1.3 Information Accuracy: You are responsible for ensuring all order details (name, delivery address, payment details) are current and complete.
2. Products & Availability
2.1 Availability: Products are subject to availability and may be withdrawn or limited at any time.
2.2 Product Descriptions: Minor variations in colour, texture, or finish may occur due to photography, manufacturing, or screen display settings.
2.3 Special Releases: Separate rules may apply for pre-orders, drops, and limited-edition items regarding dispatch timelines and cancellation.
3. Prices & Payment
3.1 Pricing: Displayed in checkout currency. Taxes, delivery fees, and customs duties are calculated at checkout where applicable.
3.2 Pricing Errors: Orders with obvious mispricing errors may be cancelled or offered at the corrected price.
3.3 Payments & Authorisation: Processed through secure providers (e.g., Stripe). Unauthorised payments will result in order cancellation or hold.
4. Dispatch, Delivery, Title & Risk
4.1 Delivery & Estimates: Governed by our Shipping Policy. Stated delivery times are estimated and non-binding.
4.2 Customs & Address: Customers bear responsibility for customs charges and ensuring complete delivery addresses.
5. Title & Risk: Title passes upon full payment receipt; risk passes according to applicable delivery terms and mandatory law.
6. Returns, Refunds & Cancellation
6. Returns & Refunds: Handled under our separate Refund and Return Policy. Items must be returned unworn and undamaged.
7. Cancellation Rights: Statutory rights apply where legally required. Non-statutory cancellations are accepted solely at our discretion prior to dispatch.
8 - 11. Additional Conditions & Legal Provisions
8. Faulty Items: Contact support@aesthec.com with order details and photos for replacement or refund options.
9. Promotions & Gifts: Returned main items require the return of associated promotional items or gift bundles.
10. Liability: Mandatory statutory consumer protections remain unaffected; overall liability is governed by our Terms and Conditions.
11. Governing Law: Governed by the laws of England and Wales, subject to applicable local consumer jurisdiction rules.
12. Contact Us
Have questions regarding these Terms of Sale or an active order?